Terms of service
HIGH TEA SKINCARE – TERMS OF SERVICE
OVERVIEW
Welcome to HIGH TEA SKINCARE (“we,” “us,” “our”). We operate this website and online store, including all content, features, tools, products, and services (collectively, the “Services”) in order to provide you with a curated High Tea skincare experience.
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to offer these Services to you.
These Terms of Service (“Terms”) govern your use of our Services and form a binding agreement between you and HIGH TEA SKINCARE. They include important information about your rights, responsibilities, disclaimers, and limitations of liability.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or province of residence, or that you have consent from a parent or guardian to use our Services.
To access certain features (such as purchasing products), you may be required to provide personal information including your email, billing, shipping, and payment details. You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, sold, or assigned.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately represent our products, including colors, textures, and appearance. However, actual appearance may vary depending on your device, lighting, and screen settings.
We do not guarantee that your experience with any product will match subjective expectations or online depictions.
Product descriptions, ingredients, and availability may change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion. Product inserts included with your order may contain the most up-to-date usage guidance for your specific batch.
SECTION 3 – ORDERS
All orders placed through our store are offers to purchase. We reserve the right to accept, decline, or cancel any order at our sole discretion.
An order is not considered accepted until payment has been successfully processed and the order has been confirmed by us.
We may be unable to modify or cancel orders once they are placed, but we will do our best to support reasonable requests where possible.
All purchases are subject to our Refund & Satisfaction Policy .
You agree that all purchases are for personal or household use only and not for resale or distribution.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged is the price in effect at the time of purchase and will be confirmed at checkout.
Prices do not include taxes, shipping, customs, or import fees unless otherwise stated.
You agree to provide accurate billing and payment information and authorize us to charge your selected payment method for all purchases.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines are estimates only and are not guaranteed. We aim to fulfill orders promptly and accurately.
We are not responsible for delays caused by carriers, customs, or events outside our control.
Once an order is transferred to the carrier, risk of loss passes to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our Services—including branding, product formulations, text, images, graphics, logos, and design—is owned by HIGH TEA SKINCARE or our licensors and is protected by applicable intellectual property laws.
You may use our Services for personal, non-commercial use only. You may not copy, reproduce, distribute, or exploit any content without our written permission.
All trademarks, product names, and branding are the property of HIGH TEA SKINCARE.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or integrations. These are provided “as is” and “as available” without warranties or endorsements. This access is only for High Tea business use.
We are not responsible for your use of third-party tools.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those websites.
Use of third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
HIGH TEA SKINCARE is powered by Shopify, but all sales are between you and HIGH TEA SKINCARE.
Shopify is not responsible for product claims, issues, or transactions. By using our Services, you release Shopify from liability related to your purchases.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.
By using our Services, you consent to the collection and processing of your information as described in those policies.
SECTION 11 – FEEDBACK
Any feedback, ideas, reviews, or suggestions you submit may be used by us without restriction or compensation.
You confirm that you have rights to any content you submit and that it does not infringe on any third-party rights.
We may remove or moderate content at our discretion.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, our Services may contain errors or inaccuracies related to product descriptions, pricing, availability, or promotions.
While transparency and accuracy are hallmarks of the HIGH TEA brand, mistakes and oversights happen.
We reserve the right to correct errors and update information at any time, including after an order has been placed.
SECTION 13 – PROHIBITED USES
You agree not to use our Services for unlawful purposes or in ways that could harm us, our customers, or the integrity of the Services.
Prohibited uses include, but are not limited to:
- Fraudulent or misleading activity
- Interference with website security or functionality
- Scraping or automated data collection
- Harassment or abusive behavior
- Attempted resale or commercial exploitation of our Services
- Uploading malicious code or attempting unauthorized access
We may suspend or terminate access for violations of these Terms.
SECTION 14 – AGENTS
If any automated systems (“Agents”) access our Services, they must comply with identification and behavior requirements outlined in this section. We may restrict or block Agent access at our discretion.
SECTION 15 – TERMINATION
We may terminate or suspend access to our Services at any time, without notice, for any reason.
Certain provisions of these Terms will survive termination, including intellectual property rights, disclaimers, limitations of liability, and indemnification.
SECTION 16 – DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available.”
We make no guarantees regarding uninterrupted service or that results will meet individual expectations.
To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, HIGH TEA SKINCARE shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or products.
This includes loss of profits, data, or other intangible losses.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless HIGH TEA SKINCARE, Shopify, and related parties from any claims arising from your breach of these Terms or misuse of our Services.
SECTION 19 – SEVERABILITY
If any part of these Terms is found unenforceable, the remaining provisions will remain in effect.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any right does not constitute a waiver.
These Terms, along with our policies, represent the full agreement between you and HIGH TEA SKINCARE.
SECTION 21 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign or transfer these Terms without restriction.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which HIGH TEA SKINCARE is headquartered, without regard to conflict of law principles.
SECTION 23 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 24 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
Where required, we will provide notice of material updates.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms should be sent to:
HIGH TEA SKINCARE LLC
Hello@highteaskincare.com
4 Grafton St.
Wakefield, MA 01880